In This Section

Our Process

Over many years of industry experience, we’ve developed a methodology that applies to all projects we handle. This continuous process begins with learning your goals and ends with far exceeding them resulting in the success of your new project.

Kick-off Meeting

ITS to meet with client to discuss the aims of the project, the functionality requested and the creative brief.

Functional Specification

ITS to then draft a detailed functional specification document
to list the exact workings of the system and supply to client for
further discussion and finalisation.

Site Architecture

ITS to update or create a sitemap to reflect discussions, and
create a paper based wireframe for each unique template as a method of

Customisation and Configuration

Once the functional specification has been agreed, We will
configure the content management system and existing ‘plug-ins’, and
will build any bespoke functions into the system to fulfil the

Creative Briefing

ITS to supply creative brief template. Client to draft
creative brief. Agency client to discuss and finalise. We
then design home page template according to creative discussion and
page architecture.

Review with the Client

Client to select design, and provide feedback and changes. We
revise templates according to feedback. On approval, agency to
create and supply all other template for feedback and subsequent


On approval of all templates we to build them in HTML/CSS and
insert into the content management system. Our search engine
optimisation (SEO) team are centrally involved at this stage.


Training to be provided so that the client can manage the website themselves. ITS also provides full user-support.

Content Upload and Testing

Once the system is built and the pages are integrated, We
will supply the system on a test server for the client to insert
content and test. Client to supply details of any bugs for We to
flush out of the system. we fully support this process.


Once content has been uploaded, on client approval the website will
go live. If the client has requested a search optimisation campaign it
will begin at this stage.